REFUND POLICY

Overview

While it is not the practice of Transformation Community Church to return gifts once they are made, we do acknowledge instances in which a gift is made in error. Common examples include: making duplicate gifts within a short time period and entering the wrong amount. For more information or to inquire about a refund, please contact us at connect@tccwpg.com.

Event payments are refundable and should say the event be canceled by Transformation Community Church. If you are unable to attend an event you have already paid for, Transformation Community Church may be able to refund your payment. Please contact connect@tccwpg.com m to inquire.

TERMS & CONDITIONS

Currency

All donations/payments are in Canadian dollars.

Personal Information

Any data collected during the giving process is accessible by our financial team for recordkeeping and tax receipting purposes. Transformation Community Church does not share donor information with any other parties. Personal information is collected only for ministry purposes. By providing your personal information during the giving/payment process, you consent to have Transformation Community Church record your information for receipting and ministry purposes.

At any time you may update the personal information Transformation Community Church has on record for you by emailing connect@tccwpg.com.

Tax Receipts

Tax receipts for receiptable donations are issued according to Canada Revenue Agency guidelines at the end of each year and mailed in February. Please contact connect@tccwpg.com if you did not receive your receipt.

In the future, you will also be able to download your yearly tax receipt statements online.

Recurring Payments

To change or cancel a recurring payment, please contact our administrative staff at connect@tccwpg.com or by calling 204.296-0270 Changes may take up to 10 business days to process. You are also able to change/cancel recurring donations online.

Designated Funds

Spending of funds is confined to church board-approved programs and projects. Each restricted contribution designated toward such an approved program or project will be used as designated with the understanding that when the need for such a program or project has been met, or cannot be completed for any reason determined by the organization, the remaining restricted contributions will be used where needed most.

Transformation Community Church reserves the right to change or update these Policies, Terms & Conditions at any time.

Need help?  Contact us at connect@tccwpg.com for questions related to refunds and returns.